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RESIDENTIAL CLEANING FAQ

Get Answers to Your Questions

What is included in a standard house cleaning? A standard cleaning typically includes dusting, vacuuming, sweeping, mopping, bathroom sanitization, kitchen surface cleaning, trash removal, and general tidying. Service scope can be customized based on your needs.

What is the difference between standard cleaning and deep cleaning? Standard cleaning focuses on routine maintenance, while deep cleaning targets built-up dirt and grime. Deep cleaning often includes baseboards, vents, detailed bathroom scrubbing, appliance exteriors, and hard-to-reach areas.

Do I need to be home during the cleaning? No. Many clients choose to provide access instructions so cleaning can be completed while they are away. Your privacy, security, and property are always respected.

Do you bring your own cleaning supplies and equipment? Yes. We arrive fully equipped with professional-grade supplies and equipment. If you prefer eco-friendly or customer-provided products, we are happy to accommodate.

What if I am not satisfied with the cleaning? Customer satisfaction is our priority. If an area was missed or needs attention, contact us promptly and we will address the issue.

Are your cleaners trained and insured? Yes. Our cleaning professionals are trained, experienced, and fully insured for your peace of mind.

How long does a house cleaning take? Cleaning time varies based on home size, condition, and service type. Smaller homes may take a few hours, while larger or deep cleanings may require additional time.

Do you offer recurring cleaning schedules? Yes. We offer weekly, bi-weekly, monthly, and custom recurring cleaning plans to keep your home consistently clean.

Can I customize my cleaning service? Absolutely. We tailor each cleaning to your specific priorities, whether you want focus on certain rooms, surfaces, or tasks.

Do you offer move-in or move-out cleaning? Yes. Our move-in and move-out cleanings are designed to prepare homes for new occupants or final inspections.

COMMERCIAL CLEANING FAQ

What types of commercial properties do you clean? We provide professional cleaning services for offices, corporate buildings, retail stores, warehouses, medical facilities, schools, restaurants, apartment complexes, and other commercial properties. Services are customized to meet industry-specific standards and operational requirements.

Do you offer customized cleaning plans? Yes. All commercial cleaning services are tailored to your facility’s size, usage, compliance requirements, and schedule. We conduct an initial assessment to develop a cleaning plan that aligns with your business needs and budget.

How often can cleaning services be scheduled? We offer flexible scheduling options, including daily, weekly, bi-weekly, monthly, and on-demand cleaning. Services can be performed during business hours, after hours, overnight, or on weekends.

What cleaning services are included? Our commercial cleaning services may include dusting, vacuuming, mopping, restroom sanitation, trash removal, breakroom and kitchen cleaning, surface disinfection, floor care, and high-touch point sanitization. Specialty services are also available upon request.

Do you use eco-friendly cleaning products? Yes. We offer green cleaning solutions using environmentally responsible products that are effective, non-toxic, and safe for employees, clients, and visitors, while still meeting sanitation standards.

Can you clean after business hours? Absolutely. We regularly provide after-hours and overnight cleaning to minimize disruption to your operations and maintain a clean, professional environment by the next business day.

Do you provide cleaning supplies and equipment? Yes. We supply all necessary cleaning products, tools, and commercial-grade equipment. If your facility has specific product or equipment preferences, we can accommodate them.

How do you ensure quality and consistency? We follow documented cleaning checklists, conduct routine inspections, and maintain open communication with clients. Feedback is addressed promptly to ensure ongoing satisfaction and consistent service quality.

Do you offer one-time or emergency cleaning services? Yes. In addition to recurring services, we provide one-time, post-event, move-in/move-out, and emergency commercial cleaning services as needed.

How do I get a quote? You can request a free, no-obligation quote by contacting us through our website or phone. We will assess your facility and provide transparent pricing based on scope and frequency of service.

ALICIA A. HOUSE CLEANING LLC 

Why Us

  • Experienced Staff

  • Best Equipment

  • Reasonable Prices

  • Always on Time

  • All Jobs Guaranteed

  • Tailored Cleaning Programs

Alicia A House Cleaning Service

Head Office

Operating Hours

Mon - Fri: 8am - 8pm
​​Saturday: 9am - 7pm
​Sunday: 9am - 8pm

We Serve All the Coastal Connecticut Area

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